Santander kept up its business growth across almost all its markets
- Loans rose 4% year-on-year (excluding the exchange rate impact), with growth in eight of the 10 core countries, particularly in developing markets (+13%).
- Customer funds increased 5% year-on-year (excluding the exchange rate impact), with rises in the 10 core units. Deposits grew in all units and mutual funds in most of them, thanks to the better performance in recent months. Demand and time deposits also grew.
Europe
| % Lending | % Funds | |
|---|---|---|
| UK | 28% | 23% |
| SPAIN | 23% | 35% |
| SCF | 11% | 4% |
| PORTUGAL | 4% | 4% |
| POLAND | 3% | 4% |
| REST OF EUROPE | 2% | 1% |
NORTH AMERICA
| % Lending | % Funds | |
|---|---|---|
| USA | 10% | 7% |
| MEXICO | 4% | 4% |
SOUTH AMERICA
| % Lending | % Funds | |
|---|---|---|
| BRAZIL | 8% | 12% |
| CHILE | 5% | 4% |
| ARGENTINA | 1% | 1% |
| REST OF LATAM | 1% | 1% |
% over operating areas. March 2019.
ACTIVITY
Mar-19 vs. Mar-18. % CHANGE IN CONSTANT EUROS
Gross loans and advances to customers excluding reverse repos.
Customer deposits excluding repos + mutual funds.
BALANCE SHEET
MILLION EUROS| % change vs. Q1'18 | |||
|---|---|---|---|
| Q1'19 | EUR | Constant EUR |
|
| Gross loans and advances to customers* | 895,943 | 4.6 | 4.3 |
| Customer deposits** | 767,495 | 5.9 | 5.9 |
| Mutual funds | 167,870 | 0.0 | 2.6 |
| Customer funds | 935,365 | 4.8 | 5.3 |
**Excluding repos.
Customers
The Group’s strategy is driving growth in loyal and digital customers:
- Our strategy continued to focus on customer loyalty. The number of loyal customers at the end of March was more than 20 million, a rise of 1.8 million in the last 12 months, with growth in individual customers (+10%) as well as companies (+9%).
- The faster pace of our digitalisation is producing notable growth in digital customers: +1.8 million in the first quarter and +6.5 million in the last 12 months (+24%) to a total of close to 34 million.