RESULTS

In the first quarter of 2021, we once again demonstrated the strength of our model. We delivered excellent results in an environment marked by new lockdown measures, uneven vaccine roll-outs and the expansion and adjustment of economic policy measures

The Group’s underlying attributable profit was EUR 2,138 million, significantly higher quarter-on-quarter and year-on-year. Compared to the first quarter of 2020, in constant euros:

Revenue growth (+8%), with growth in all regions and the majority of countries, showing the strength provided by our geographic and business diversification. Net interest income and net fee income accounted for around 92% of total revenue.

Flat costs enabled the efficiency ratio to improve to 45 driven by overall positive performance across markets, mainly in Europe. This performance reflects the successful management over the last years, as well as the impacts of additional savings measures adopted since the beginning of the crisis.

Loan-loss provisions recorded its lowest figure since Q1'20. Down 43% from additional provisions recorded in 2020 to reflect expected credit losses arising from covid-19.

Additionally, we recorded EUR 530 million net of tax from expected restructuring costs for the year as a whole. As a result, attributable profit amounted to EUR 1,608 million in the quarter.

Quarterly performance of underlying attributable profit to the Group*

eur million

*Excluding net capital gains and provisions.

underlying attributable profit distribution by business areas*

Well balanced Group profit. Q1'21

(*) As a % of operating areas. Excluding the Corporate Centre.

Underlying Income statement

EUR MILLION
% change / Q1'20
Q1'21 EUR Constant
EUR
Net interest income 7,956 (6.3) 5.1
Gross income 11,390 (3.6) 7.8
Net operating income 6,272 0.6 15.0
Underlying profit before tax* 3,813 94.9 132.9
Underlying attributable profit to the Group* 2,138 467.1 1,015.7
Attributable profit to the Group 1,608 385.8 998.0
*Excluding net capital gains and provisions.

FINANCIAL REPORT JANUARY - MARCH 2021