QUARTERLY SHAREHOLDER REPORT

July - September 2018

“We have again delivered a strong set of results, with attributable profit 13% higher in the first nine months of the year. Importantly, this has been achieved in a responsible and sustainable way, growing loyal and digital customers by investing in our digital transformation, and achieving a top three ranking in customer satisfaction in the majority of our markets”.

ANA BOTÍN, GROUP EXECUTIVE CHAIRMAN OF BANCO SANTANDER

firma Ana Botín