Santander kept up its business growth across almost all its markets
- Lending increased 3% year-on-year (excluding the forex impact) in eight of the ten core units, particularly in developing countries (+11%).
- Customer funds rose 4% year-on-year (excluding the forex impact), with growth in seven of the ten core units (falls of less than 1% in the other three). Rises in demand deposits and mutual funds and fall in time deposits.
Europe
| % Lending | % Funds | |
|---|---|---|
| UK | 28% | 23% |
| SPAIN | 25% | 36% |
| SCF | 11% | 4% |
| PORTUGAL | 4% | 4% |
| POLAND | 3% | 3% |
| REST OF EUROPE | 1% | 1% |
NORTH AMERICA
| % Lending | % Funds | |
|---|---|---|
| USA | 9% | 7% |
| MEXICO | 4% | 4% |
SOUTH AMERICA
| % Lending | % Funds | |
|---|---|---|
| BRAZIL | 8% | 12% |
| CHILE | 5% | 4% |
| ARGENTINA | 1% | 1% |
| REST OF AMERICAS | 1% | 1% |
% over operating areas. September 2018.
ACTIVITY
Sep'18 versus Sep'17. % CHANGE IN CONSTANT EUROS
Gross loans and advances to customers excluding reverse repos.
Customer deposits excluding repos + mutual funds.
BALANCE SHEET
MILLION EUROS| % change vs. 9M'17 | |||
|---|---|---|---|
| 9M'18 | EUR | Constant EUR |
|
| Gross loans and advances to customers* | 861,884 | 0.5 | 3.0 |
| Customer deposits** | 731,410 | 0.7 | 3.2 |
| Mutual funds | 164,221 | (1.2) | 7.0 |
| Customer funds | 895,631 | 0.4 | 3.9 |
**Excluding repos.
Customers
The commercial transformation is driving growth in loyal and digital customers (benefited from the incorporation of Banco Popular’s customers):
- Santander’s strategy remained focus on customer loyalty. The number of loyal customers continued to rise in the third quarter and was 3.1 million higher than in September 2017 (+19%), with individuals as well as companies rising.
- The number of digital customers rose by 5.7 million (+24% in the last 12 months), underscoring the strength of our multichannel strategy. Penetration of digital clients and the use of mobile devices is growing notably.